Maintenance Requests

Report a Repair or Maintenance Issue

At Ray White Warkworth, we want you to feel safe, comfortable, and well supported throughout your tenancy. If something in your rental property requires repair or maintenance, please let us know as soon as possible so our Property Management team can assess the issue and arrange the appropriate next steps.

Whether it’s a leaking tap, faulty appliance, damaged fixture, heating issue, or another maintenance concern, reporting the problem promptly helps us respond efficiently and keep your home in good condition.

Before You Submit Your Request

To help us process your maintenance request as quickly as possible, please include as much information as you can.

• Clearly describe the issue and when it first occurred
• Let us know which room or area of the property is affected
• Upload photos or videos if available
• Tell us if the issue is worsening or causing further damage
• Provide the best contact details for access or follow-up

Urgent Maintenance

If the issue is urgent and poses a risk to your safety, may cause significant damage to the property, affects essential services, or is a security concern, please contact our Property Management team immediately using the emergency contact details provided at the beginning of your tenancy.

If there is an immediate threat to life, health, or safety, please call 111 before contacting us.

Non-Urgent Maintenance

For general repairs and routine maintenance, simply complete the form below. Once we receive your request, our team will review the information and contact you if any further details are required.

Please do not arrange repairs yourself unless you have received approval from Ray White Warkworth, as authorisation from the property owner may be required before any work can commence.

Submit Your Maintenance Request

Complete the maintenance request form below, and a member of our Property Management team will review your request and be in touch as soon as possible.